Stop "hoping" his problem behavior will improve and take action to make sure it does! Learn how to deal with your problem employees who are just plain irritating- procrastinators, whiners, complainers, know-it-alls, and tanks. Stop putting up with them and enjoy your job again! For disciplinary cases that require a serious resolution, get copies of disciplinary forms and letters to use in the process of dealing with them. Learn when to fire fast and when to use the progressive procedure. Learn what to do when your meetings with the employee get out of control. Find out how to be prepared and what you need in case your employee decides to take you to court to get his job back. Get all of this and more in Module 14.